HOW LONG DOES THE E-DESIGN PROCESS TAKE?

FROM THE DATE WE RECEIVE YOUR COMPLETED E-DESIGN QUESTIONNAIRE, MEASUREMENTS AND PHOTOS, YOU WILL RECEIVE YOUR FINAL DESIGN WITHIN 2-3 WEEKS. *DURING PERIODS OF HIGH DEMAND, LEAD TIME MAY BE EXTENDED. IF THIS IS THE CASE, YOU WILL BE NOTIFIED AT TIME OF PURCHASE.

ARE REVISIONS INCLUDED IN THE E-DESIGN PROCESS?

YES! YOUR E-DESIGN COMES WITH ONE ROUND OF REVISIONS AFTER YOU RECEIVE YOUR FINAL DESIGN. THIS ALLOWS YOU TO PROVIDE YOUR FEEDBACK ON SPECIFIC ITEMS AND REQUEST ADDITIONAL OPTIONS WHERE NEEDED.

WHAT IF I HAVE EXISTING FURNITURE OR ARTWORK THAT I WANT TO KEEP? DO I HAVE TO START MY ROOM FROM SCRATCH?

WE’RE HAPPY TO WORK WITH EXISTING ITEMS! PLEASE INCLUDE CLEAR PHOTOS AND DIMENSIONS OF EACH ITEM YOU PLAN ON RE-USING IN YOUR E-DESIGN QUESTIONNAIRE, AND LET US KNOW ALL ABOUT EACH PIECE SO THAT WE CAN PLAN ACCORDINGLY!

HOW DO I KNOW IF E-DESIGN IS A GOOD FIT FOR ME?

E-DESIGN IS THE PERFECT SOLUTION FOR ANYONE WHO WANTS A HIGH-END DESIGNER ROOM WITHOUT THE HIGH PRICE TAG ASSOCIATED WITH FULL-SERVICE INTERIOR DESIGN. IF YOU ARE WILLING AND ABLE TO DO YOUR OWN ORDERING AND ROOM ASSEMBLY WHILE FOLLOWING A CLEAR DESIGN ROAD MAP, THIS SERVICE IS FOR YOU!

DO I HAVE TO PURCHASE EVERYTHING IN MY E-DESIGN SHOPPING LIST?

ABSOLUTELY NOT! THE SHOPPING LIST IS MEANT TO PROVIDE YOU WITH A COMPLETE ROOM DESIGN THAT GIVES YOU EACH AND EVERY ITEM THAT YOU NEED FOR A ‘FINISHED’ ROOM. THAT BEING SAID, YOUR HOME IS JUST THAT - YOUR HOME! FEEL FREE TO IMPLEMENT AS MUCH OF THE DESIGN AS YOU LIKE, AND THEN TAKE SOME LIBERTIES HERE AND THERE TO MAKE THE ROOM FEEL PERFECTLY ‘YOURS.’

DO I HAVE TO ORDER EVERYTHING IN MY SHOPPING LIST RIGHT AWAY?

YOU CAN PURCHASE EVERYTHING ON YOUR SHOPPING LIST IMMEDIATELY, OR YOU CAN BREAK THE PURCHASING UP INTO PHASES IF YOU PREFER. JUST BEWARE THAT RETAILERS OFTEN DISCONTINUE ITEMS, AND PIECES GO OUT OF STOCK. RE-SELECTIONS DUE TO LACK OF PURCHASING OVER TIME ARE NOT INCLUDED IN YOUR E-DESIGN SERVICE, AND WOULD BE SUBJECT TO ADDITIONAL FEES.

CAN I GIFT AN E-DESIGN?

YES! E-DESIGN GIFT VOUCHERS ARE AVAILABLE ON OUR PRODUCT PAGE. YOU WILL BE PROVIDED WITH A PDF FILE WITH THE DETAILS OF THE GIFT, WHICH YOU CAN SEND TO THE RECIPIENT, OR THE GIFT RECIPIENT CAN RECEIVE AN EMAIL DIRECTLY FROM US. *IF PURCHASING AN E-DESIGN AS A GIFT, PLEASE BE SURE TO PURCHASE THE GIFT OPTION, RATHER THAN THE STANDARD E-DESIGN OPTION.